Frequently Asked Questions
How Can We Help You?
PANMURE STORE:
- Monday to Friday: 8.30am – 4.30pm
- by appointment
SILVERDALE STORE:
- Monday to Friday: 8.30am – 4.00pm
- by appointment
CHRISTCHURCH STORE:
- Monday to Friday: 8.30am – 4.00pm
- by appointment
We try to keep our postage as low as we can, and we subsidise the cost of delivery on Buckets of Paint.
We have to prices for delivery, that are worked out when you get to the checkout.
- $11.50 per bucket of Paint (this is per item)
- $11.50 for Sudries (this is per order and not per item)
If you are wanting to order more than 6 buckets of paint, please call and we can look at other freight options.
The packaging may vary from time to time but the product will be as advertised. If for any reason we cannot supply the product as advertised we will contact you prior to discuss your options.
Please call us on 027 287 9996.
You will need to return your item to the nearest Astra Paints Store. The return is to be arranged and paid for by the customer.
We do not accept open paint or wrong colour choice returns. Please call so we can discuss the problem and see it there is a solution.
We recommend that you return the product via Tracked Courier, as we will not be responsible for parcels lost, stolen or damaged in transit. Please note original shipping fees are non-refundable.
Can’t find what you’re looking for? Reach out to us